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This List: E-Learning Customer Survey
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E-Learning Customer Survey
: Respond to this Survey
*
indicates a required field
School Name
*
Email Address
*
Your Name
*
Your Title (E.g. Headteacher, Secretary, ICT Coordinator, IT Technician, other)
*
Your Call Reference
*
1. Was the support provided to your satisfaction?
*
Poor
Satisfactory
Good
Very Good
2. Were you dealt with within an acceptable amount of time?
*
Poor
Satisfactory
Good
Very Good
3. Were you kept informed throughout your experience?
*
Poor
Satisfactory
Good
Very Good
4. Were the staff polite and courteous?
*
Poor
Satisfactory
Good
Very Good
5. How would you rate the representative's communication skills?
*
Poor
Satisfactory
Good
Very Good
6. Were the staff well presented?
*
Poor
Satisfactory
Good
Very Good
7. Overall, how would you rate our performance during this experience?
*
Poor
Satisfactory
Good
Very Good
Please state your ethnic origin. This will enable us to determine if we are meeting everyone's needs.
Asian or Asian British - Bangladeshi
Asian or Asian British - Indian
Asian or Asian British - Pakistani
Any other Asian background
Black or Black British - African
Black or Black British - Caribbean
Any other Black background
Chinese
White - British
White - Irish
White - Other
Mixed - White and Asian
Mixed - White and Black African
Mixed - White and Black Caribbean
Traveller
Any other mixed background
Any other ethnic group
Customer Comments