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Printers missing in Centrally Hosted MIS

Central Hosting users may find that their printers are not available, and they only have the option to print to "PDF Converter" or when clicking on print it prompts the user to "Save As".

1. Log out* of Central Hosting (Managed ICT Service).
2. Click "Start" - "Control Panel" - "Screwdrivers Client V4".
3. Select the "Printers" tab at the top of the window.
4. Select "Query Printers" and wait for it to query all of the printers on your machine.
5. Close the Screwdrivers Client V4 window.
6. Log onto Central Hosting (Managed ICT Service) and your all printers should now be available.

* Please ensure that you logout with Start > Log Off and not by clicking on the `X` on the yellow bar at the top of the screen.

If you have any problems with the above instructions, please contact the ICT Service Helpline.

Last modified at 06/05/2009 15:26  by Richard Marchant