Central Hosting users may find that their OKI printers print text too close together or even overlapping. This is due to an OKI driver issue which only manifests itself when being used on Central Hosting. The Education ICT Service has contacted OKI about this as have several other companies who use the same printing software throughout Europe. OKI have pledged to look into this however in the short term we have produced a fix for this issue.

1. Log out of Central Hosting (Managed ICT Service)

2. Download the OKI Fix to your LOCAL hard drive NOT on to Central Hosting by clicking here

3. Run the exe file

4. Select the OKI printer you are having an issue with from the list

5. Click Configure

6. Close the OKI Fix program

7. You can now either restart your machine or follow the instructions from step 8

8. Click "Start" - "Control Panel" - "Screwdrivers Client V4"

9. Select the "Printers" tab at the top of the window

10. Select "Query Printers" and wait for it to query all of the printers on your machine

11. Close the Screwdrivers Client V4 window

12. Log onto Central Hosting (Managed ICT Service) and your printer should now be working.

If you have any problems with the above instructions, please contact the ICT Service Helpline.