What people say about us
A much appreciated swift response to get back up and running after a hardware failure.
Stuart Wilkinson, Westfield Juniors - 6 October 2023 about Technical Support
The problem was sorted within a day with great efficiency.
Tracey Green, START - 6 November 2023 about Technical Support & Procurement
As always, excellent service. Problems solved quickly and efficiently - thank you!
Mel Ramsey, Grove Primary School - 1 November 2023 about Helpline
Karen has been extremely helpful and assisted when I have needed help learning the new FMS system and completing my month ends. It is reassuring knowing the support is there when needed.
Lyndsey Ducket, Eynesbury Primary - 6 November 2023 about Helpline
Always really helpful, I will know what to do next time
Suzy Hughes, Homerton Nursery - 6 November 2023 about Helpline
As usual with Karen her common sense approach helps enormously. Always a pleasure to speak to her.
Graham Ingrey, Fawcett Primary - 11 November 2023 about Helpline
Excellent service - sorted out my problem in no time - thank you!
Mel Ramsey, Grove Primary School - 14 November 2023 about Helpline
Quick response by email with instructions to follow to resolve problem
Tina Merry, Castle Special - 17 November 2023 about Technical Support
My issue was fixed promptly, thank you.
Karena Hunt, The Bellbird Primary - 21 November 2023 about Technical Support
Super-fast response - thank you!
Kate Challis, Mayfield Primary - 16 November 2023 about Data Protection Service
Always helpful.
Sarah Ponder-Boyes, Kingsfield Primary Academy - 16 November 2023 about Data Protection Service
I called, they tried to put me through to the correct person who could answer my query. They were busy, so they noted my questions and emailed me the answer shortly after. That was great thanks.
Julie Hills, The Netherhall School & Sixth Form Centre - 21 November 2023 about Helpline
Well, Michelle said she was going to blow my mind - and certainly did! How didn't I know about the Student List report - fabulous!
Julie Warman, Littleport Primary - 23 November 2023 about Helpline
Resolved the query I had quickly and efficiently.
Louise Harrison, The Bellbird Primary - 29 November 2023 about Helpline
Michelle was excellent. She fixed both of my issues within 15 mins of my logging the call. Thank you. Also, call connection time was super fast.
Sonia Gratwick, Cherry Hinton Primary School - January 2024 about Helpline
Karen is very knowledgeable, very patient, she goes extra mile to help solving all of the queries.
Mei Gao, Meridian Primary - January 2024 about Helpline
Daniel published the records I asked for very quickly :)
Sam Cooper, Swavesey Primary School - January 2024 about Technical Support
Very quick resolution to the problem.
Steve Parrin, Littleport Primary School - January 2024 about Helpline
Happy with the speed of service and advice given
Dawn Reoch, Newton Leys Primary School - January 2024 about DPO Service
Solved the problem quickly and also took the time to address other issues and rectify them on the spot.
Head, Alderman Jacobs Primary Academy - January 2024 about Technical Support
Kind, patient and helpful. Thank you very much!
Michelle Boswell, Stukeley Meadows Primary School - January 2024 about Helpline
Very swift resolution to the problem - I got straight through to a member of the technical team whose expertise and suggestion quickly solved the issue!
Adam Rivett, Littleport Primary School - January 2024 about Technical Support
Extremely swift and detailed response to my query.
Samatha GIlliam, Crosshall Junior Academy - January 2024 about DPO Service
I was very happy! Vanessa was HUGELY helpful and supportive.
Rachel Snape, Milton Road Primary School - January 2024 about Helpline
Our school highly appreciates Alison for her invaluable assistance and proficiency. Her consistent ability to accurately and swiftly resolve issues has been truly commendable and greatly appreciated.
Hanna Kiienko, North Cambridge Academy - January 2024 about Helpline
Issue quickly resolved - thank you
Iris Considine, Meridian Primary - January 2024 about Helpline
Invaluable support
Suzy Hughes, Homerton Nursery - January 2024 about Helpline
An excellent first experience - polite, painless, quick and ultimately solved. Thank you.
David Carter, Hauxton Primary School - January 2024 about Helpline
Always helpful staff
Suzy Hughes, Homerton Nursery - January 2024 about Business Support
As always, incredibly quick and reliable support from The ICT Service.
Head, Sawtry Infants - January 2024 about Systems Development
Donna is always so helpful and responds to our concerns very quickly. Thank you Donna
Zoe Vassiliou, Queen Emma Primary - December 2023 about DPO Service
I have always found Donna Flynn to be incredibly supportive when I have a query, concern or am requesting support in order to complete a specific task (e.g. SARs).
Janet Muir, Foxton Primary School - February 2024 about DPO Service