Exchange Migration
Evaluation Form

 

This form is designed to give you the opportunity to provide feedback about your recent migration to the new Exchange email system. This information is vital to help us improve our service and your future experiences with the ICT service.  Please take a few minutes to answer the following questions and to add comments where appropriate.
(Many thanks for your patience and support throughout this process).

Kind Regards  - The Exchange Migration Project Team

School:       *

Name:         *

1. Was it clear from the communication and FAQ how to complete the online form?

Any Comments?

2. Was it helpful to choose the date the migration took place?

Any Comments?

3. Was it helpful to choose how involved you were in the migration process (Option 1, 2 or 3)?

Any Comments?

4. Was it clear what was required of you during the migration visit (e.g. making PCs available)?

Any Comments?

5. Did the migration engineer appear competent and appropriately skilled for the task at hand?

Any Comments?

6. Did your school receive sufficient explanation/training about the new email system?

Any Comments?

7. Were there any issues not dealt with satisfactorily on the day of migration?

Any Comments?

8. Was it made clear who to contact with any post migration support issues?

Any Comments?

 9. Were you informed about the online tutorials and help for this new email system?

Any Comments?

10. Please choose how we communicated with you throughout the migration process

Any Comments?


Any Additional Feedback?

Would you like someone from the Project/Service to contact you about anything you've written as feedback? 
If so please enter your telephone number:   

  

 For help with this form, please call the ICT Service Helpline on 0845 0450973
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