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Exchange Migration
Evaluation Form |
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This form is designed
to give you the opportunity to provide feedback about your
recent migration to the new Exchange email system. This information is
vital to help us improve our service and your future experiences with
the ICT service. Please take a few minutes to answer the
following questions and to add comments where appropriate.
(Many thanks for your patience and support throughout this process).
Kind Regards -
The Exchange Migration
Project Team |
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School:
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Name:
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1. Was it clear from the communication and FAQ
how to complete the online form?
Any Comments?
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2. Was it helpful to choose the
date the migration took place?
Any Comments?
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3. Was it helpful to choose how involved you
were in the migration process (Option 1, 2 or 3)?
Any Comments?
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4. Was it clear what was required of
you during the migration visit (e.g. making PCs available)?
Any Comments?
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5. Did the migration engineer appear competent
and appropriately skilled for the task at hand?
Any Comments?
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6. Did your school receive sufficient
explanation/training about the new email system?
Any Comments?
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7. Were there any issues
not dealt with satisfactorily on the day of migration?
Any Comments?
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8. Was it made clear who to contact
with any post migration support issues?
Any Comments?
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9. Were you informed
about the online tutorials and help for this new email system?
Any Comments?
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10.
Please choose how we
communicated with you throughout the migration process
Any Comments?
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Any Additional Feedback?
Would you like someone
from the Project/Service to contact you about anything you've written
as feedback?
If so please enter your telephone number:
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